Oct 10, 2019 However, there have, and were numerous reports of the app crashing or unexpectedly quitting, which is why fixes and workarounds are currently needed to ensure the Mail app works as it should. Here are a number of problems and 12 fixes for those who've encountered unexpected issues with Mac Mail. Mail not launching since macOS Catalina update. This week, an updated Apple support article offers a reminder on what to do if Mac OS X Mail keeps crashing (“unexpectedly quitting” in Apple-speak). The most likely cause is a “damaged. But if Mac Mail keeps crashing in High Sierra and you can’t access the mailboxes, re-indexing manually is the best option. To manually re-index your messages, follow the steps below: Click Mail Quit Mail to close the app.
![]() Apple Mail Keeps Crashing
Apple’s Mail app is highly useful for centralizing and managing emails from various service providers. You can add all your email accounts on the app, so you don’t have to log in every time you need to check your email. If you set the Mail app to automatically run during startup, your inbox will be loaded as soon as you boot up your Mac and your new emails are ready to be read.
However, recent Mail app crashes in High Sierra and Mojave have brought inconvenience to a lot of users. The Mail app keeps quitting unexpectedly on High Sierra and Mojave that users are not able to load their inboxes. For most users, the crash happens immediately after launching the app, while others were able to click a few times before the app closes. There are also users who are not able to launch the Mail app at all.
There are different reasons why the Mail app quits unexpectedly on MacOSX High Sierra 10.13.6 and other macOS versions. It is likely that a recent update has broken the Mail app indexes, causing it to crash. Too many emails can also affect app performance, resulting in network hang-ups characterized by the spinning color wheel. It is also possible that the application itself is corrupted.
This article will show you what to do when Mac Mail keeps crashing in High Sierra or other versions of macOS. The methods below cover most of the common causes of Mail app crashes and all you need to do is find one that works for you.
How to Fix Mac Mail That Keeps Crashing
Before you try anything else, it is important to do some basic troubleshooting first to see if this will resolve your Mail app problem. Close your Mail app by clicking Mail > Quit Mail. Use a Mac repair tool to delete cache files and perform routine maintenance cleanup, then restart your computer. Launch Mail again to check if you are able to load the app successfully. If it still crashes, follow the solutions we listed below.
Solution #1: Launch the Mail App Safely.
Sometimes crashes occur because of a problematic email message. When you open the mail app, messages are loaded automatically and one of them could be causing the crash. To find out which messages are causing the app shutdown, launch Mail then hold down the Shift key immediately to prevent the contents of your mailbox from being loaded. Next, determine which message is causing the error and delete it immediately.
Solution #2: Clean Up Your Mail.
The Mail app receives and sends out lots of emails every day. As those messages accumulate over time, your mailboxes become bloated and suffer problems such as freezing or crashing. To improve the app’s loading time, clean up your mail by regularly deleting everything in your Spam and Deleted Items folders. Go through your emails one by one and get rid of those that you no longer need. Removing all these junk can significantly improve your app’s performance and hopefully resolves this issue.
Solution #3: Rebuild Your Mailboxes.
If your Mac Mail keeps crashing in High Sierra, you need to rebuild each mailbox to reset its settings. To do this:
The process may take a while to finish, depending on the size of your mailbox. If you notice some performance lag, wait for the rebuilding to finish before using your computer because this process consumes a lot of system resources.
Solution #4: Re-Index Your Messages.
If Mail still fails to launch or you’re still having issues with it after rebuilding your mailboxes, the next step is to re-index your messages. Whenever Mail detects a problem with any of the mailboxes, the app attempts to automatically re-index the messages by default. But if Mac Mail keeps crashing in High Sierra and you can’t access the mailboxes, re-indexing manually is the best option.
To manually re-index your messages, follow the steps below:
The app will build new envelope files when launched and this process can take a long time, especially if you have a lot of messages to re-index. If everything goes smoothly and Mail no longer crashes, you can delete the backup of the envelope index files you previously copied to your Desktop.
Solution #5: Reset Apple Mail Preferences.
When the preferences file for Mail is corrupted, the app won’t be able to load properly and would keep on crashing. To fix this, you need to clear the app’s property lists and allow Mail to generate a new one. Take note, though, that resetting you Mail preferences will remove all your account settings and other customizations. You will need to log in to all your accounts and set them up one by one all over again. Your downloaded messages, however, will remain intact.
To refresh your Mail preferences, follow these instructions:
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You’ll find that the app will start the way it did when you first launched it. Run the setup wizard and set up all your mailboxes again. This should resolve most Mail app errors. If not, you still have one more solution to try below.
Solution #6: Rebuild Address Book Database.
Another possible reason why your Mail app keeps quitting unexpectedly on High Sierra is a corrupted Address Book database. If this is the case, you will need to rebuild your Address Book to fix the issue. To do this:
Summary
If your Mac Mail keeps crashing in High Sierra, checking your emails becomes a hassle, especially if you’re using different mail services. You have to log in to each one of them just to check your email. If you’re experiencing issues with your Mail app, such as performance lags or persistent crashing, you can apply any of the fixes above to resolve these problems.
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Several Mac users have said that Mail closes or quits unexpectedly. This article explains how you can troubleshoot if the Mail app on your Mac keeps crashing when you want to open it. This article will help you if:
See also: Mac Mail App Opens Itself Randomly, Fix
Please try the steps below. After trying each step below, test Mail again to see if you can open it. Before you do anything, simply restart your Mac. If restarting does not fix your problem, then try the steps below:
See also: Email Attachments Won’t Open in Safari on Mac
Update
Update your Mac. Then try to open Mail again. When you update the macOS software on your Mac, Mail will also be updated. And this may resolve your problem. Here is how:
See also: Mac Mail App: Gmail Not Working? Fix
Rebuild
Try rebuilding your mailboxes to see if this fixes your problem Here is how: Bootcamp installer driver.
You may not be able to rebuild since Mail keep crashing. But try this if you can.
Mac Mail Crashing SierraCertain messages causing this?
Are you having this problem when you want to open certain mail messages? It is possible that Mail may quit due to damaged emails. You can resolve this by deleting these problematic messages. Damaged messages may cause the Mail app to crash when you scroll through messages to view them. Here is how:
Alternatively, if your Mail account offers a web-based service to check emails (most do such as gmail.com, iCloud.com, yahoo.com, etc), you can visit their website and sign in and then delete the corrupted email.
See also: How To Turn Off Split Screen In Mail
Isolate the problem
Following the steps below will help you find the problematic mail account. Here is how:
See if you can start Mail in Safe ModeBuilt In Mail App Mac
Safe Mode (also called Safe Boot) may fix your problem. Safe Mode clears caches and repairs disks. Here is how:
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See also: Mail App Keeps Crashing & Won’t Open; Fix
Delete preference files
If the Mail preference files are corrupted for some reasons, this may cause crashes. Please note that when you remove these files, your account settings and preferences will be gone. Here is how:
Remove Envelope files
We will delete Envelope files, you Mac will automatically build them. Here is how:
Remove Mail Saved folder
Please follow the steps below. Doing so will delete the Mail Application Saved State folder. A Saved Application State folder is a kind of cache folder that enables an app (in this case, this is Mail) to resume and reopen again. And this folder may cause your problem. Here is how you can remove this.
Reset NVRAM
Resetting NVRA (or PRAM) may resolve your problem. Resetting this will remove some of your settings such as volume, time zone, etc. Honestech vhs to dvd for mac software. Here is how:
Remove Mail container
If you are still having this problem, you may want to remove the container folder. When you remove this folder, you will lose some settings such as mail filters, signatures, etc. Here is how:
See also: Mail: Hand Icon, What Does It Mean?
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